Tales of Tech Support

Everyone encounters the bad customer service people, who might work at some computer company, but don't know how to open up the Internet themselves. I had to deal with some today actually. I have some stories, but not nearly as funny and/or sad as these poor people. This site has a list of the really bad tech support conversations. Here is an example.

Me: "I was thinking of installing Linux, but I was wondering if you knew if the modem works under Linux."
Tech Support: "Oh, I'm sorry, we only support Windows."
Me: "I know. I was just wondering if you knew if it was possible."
Tech Support: "But we only support Windows."
Me: "I know, but just to save me some time, have you heard of anyone that got Linux to work with the modem?"
Tech Support: (getting annoyed) "Why can't you just use Netscape?"
Me: "Uh, wha? It's not a browser, it's a--never mind. Thanks for your help."

Just Google for help, the little box is way smarter. Oh yeah, don't forget to get Netscape as your new Operating System.